FAQs

Q: May I use PayPal to complete my order?

PayPal may be used for regular shop orders.  However, Colour and Cotton no longer accepts payment for subscription clubs via PayPal, as PayPal does not support recurring subscription payments.

Q: If I purchase more than one item, will combined shipping automatically calculate?

You bet!  When you add multiple items to your cart, shipping charges will be automatically combined.  And if we accidentally charge you more than $1 than the actual shipping charges, the shipping overage will be automatically refunded to you.

Q: I've purchased a digital pattern, how do I download it?

A: Once you complete the checkout process, a link will appear to download your file.  You'll also receive an email with the download link for safe keeping.  Your file may be formatted as a .zip file for faster downloading.  Simply double-click on this file once you've saved it to your desktop or another file location, and you'll be able to view your files.